Inbound Call Queues & Routing

Customer Support Queue
4 Calls
Sales Inquiry Queue
2 Calls
VIP Direct Queue
0 Calls
Waiting Callers Log
Caller ID / Number Target Queue Wait Time IVR Selection Priority Action
+1 (555) 982-1104 Support Queue 00:00:48 Press 2 (Technical Support) Normal
+1 (800) 412-9900 Sales Queue 00:00:15 Press 1 (New License) High